PRIVACY
Effective Date: 12/19/2025
Your privacy matters. This Privacy Policy explains how information is collected, used, and protected when you visit this website, purchase digital products, enroll in self-paced courses, or sign up for free resources.
This policy applies to website and digital services only and does not replace the Notice of Privacy Practices provided to clients who receive occupational therapy services.
Information We Collect
We may collect the following types of information:
Personal Information You Voluntarily Provide
Name and email address (contact forms, free resources, email subscriptions)
Purchase information related to digital downloads or self-paced courses
Communication sent to us via email or website forms
Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on the site
This information is collected through standard website analytics and is used to improve website performance and user experience.
How Your Information Is Used
Information collected through this website may be used to:
Deliver purchased digital products and course access
Send free resources you requested
Provide updates, educational content, or announcements (only if you opt in)
Respond to inquiries or provide customer support
Improve website content and functionality
Your information is never sold or shared for marketing purposes.
Digital Products & Self-Paced Courses
When you purchase or access digital downloads or self-paced courses:
Payment is processed through a secure third-party payment processor
We do not store or have access to your full credit card information
Download and course access data may be tracked solely to ensure proper delivery and technical support
No health or clinical information is required to purchase digital products or enroll in courses.
All digital content is for educational purposes only and does not establish a therapist-client relationship.
Email Communications & Free Resources
If you sign up for a free download, course preview, or newsletter:
Your email address is used only for the purpose stated at sign-up
You may receive additional educational emails or updates
You may unsubscribe at any time using the link provided in each email
Email addresses are not sold, rented, or shared.
Third-Party Services
This website uses trusted third-party services to operate effectively, including:
Payment processors
Email marketing platforms
Website hosting and analytics tools
External continuing education (CE) providers
Links to third-party CE courses or websites are provided for convenience. We are not responsible for the privacy practices of external websites and encourage you to review their policies separately.
Data Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information. Access to stored information is limited and data is maintained using secure platforms.
While no system can guarantee absolute security, care is taken to protect your information consistent with ethical and professional standards.
Not Protected Health Information (PHI)
Information collected through this website, digital products, or email subscriptions is not considered Protected Health Information (PHI) under HIPAA.
PHI is only collected after a formal occupational therapy client relationship is established and is governed by a separate Notice of Privacy Practices.
Your Rights
You may:
Request access to or correction of your personal information
Request deletion of your information (subject to legal or administrative requirements)
Unsubscribe from email communications at any time
Requests may be submitted using the contact information below.
Changes to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.
Contact Information
If you have questions or concerns about this Privacy Policy or your information, please contact:
Debra Battistella, MS, OTR/L
Creative Concepts In Occupational Therapy LLC
Info@CreativeConceptsOT.com
www.CreativeConceptsOT.com